RETAINER POLICY - WEDDINGS:

In order to secure your date, a completed and signed contract is required with a retainer payment for 50% of services.  When the contract and 50% retainer amount is returned and accepted, your date is secured.    We are unable to hold dates for our clients, and dates are only confirmed once accepted by Cleveland Makeup Artistry with contract and retainer payment.  The amount paid is non-refundable and non-transferable. 

APPOINTMENT POLICY:

 To secure an appointment, you must pay for half of the appointment price to secure your booking.  If you need to cancel your appointment for any reason, the amount paid will be kept as a cancellation fee.  This amount is non transferable and non refundable. 

TRIAL RUN POLICY:

Trial runs for brides are mandatory for all booked weddings.  Trials are to ensure that we have a clear understanding of how to execute your look for your big day.  If you choose to complete your trial before confirming your booking, we can not hold your wedding date, or guarantee that it will be available after your trial is complete.  We suggest completing your trial and confirming your booking as soon as possible to one another, to avoid losing your date to another booking.  

CANCELLATION POLICY:

You may cancel your services at any time however; you will forfeit any and all retainers and/or payments made. In the event that an artist/stylist of Cleveland Makeup Artistry is unable to perform services for any reason including but not limited to sickness, accident, weather, etc., reasonable accommodations shall be made up to and including a full refund of retainers for services not provided. Full Cancellation policy in contract for bridal parties.

ADDITIONAL INFO:

For services of 8 or more, an assistant will be brought in for an additional $150 flat fee. Assistant artists may be brought in if you have a limited time to get ready or at the recommendation of Cleveland Makeup Artistry.

- A $100 charge will be added to weddings that have a getting ready start time earlier than 7am.
- If you would like an artist to stay after the initial application it will at a rate of $100 per artist per hour.